Earning our customers’ confidence and trust on what we do is not just our job. It our responsibility as we continue to work being the company you can depend on. We are with in making your customers feel delighted and satisfied with the services we offer in orchestrating you interaction across all media.
Your time is priceless. Focus on the work that matters most, skip the hassle of vetting and hiring. Minimize overhead and keep team agile.
How We Can Help You?
We don’t stop in finding ways to exceed customers’ need and expectations. As a seasoned outsourcing team, we work just the way how should be done to deliver the result you always wanted.
As organizations continue to outsource, it is critical to select an expert outsourcing partner that can assist in achieving the best outcomes while also boosting corporate development and efficiency.
For the past seven years, we’ve been delivering outstanding outsourcing solutions to local and international clients, assisting them in streamlining operations, saving important time, and cutting expenses.
- Access to higher-quality workers.
- Efficient staffing, longer work hours, as well as reduction of overtime and training costs.
- Allows you to concentrate on core competencies by maintaining relationships with Vendors and Clients.
- Saves General Administrative Costs like Payroll Tax, Social Security, Medical Benefits, Vacation Benefits, Unemployment, Computer, Equipment, Electricity, Internet and Space.
- Reduce management costs, alleviate constraints, and improve efficiencies.
- Provides great support and no infrastructure investment for you to scale up.
Customer service in lifeline that breathes life to almost all businesses. Successful customer service is powered by people who the passion, expertise, skills and knowledge essentials for the job. To achieve quality inbound call center services, Upcentric Business Hub hires representatives who have best potentials for the job and trains them to become professionals who the skill to bring forth exceptional customer care, whilst producing income and more revenue for your business.
Upcentric Business Hub puts prime importance to maximizing business opportunities and profits for our clients, our valued partners. Our years of experience and expertise as an offshore call center plus our in-depth product and industry knowledge guarantee that we can satisfy all your outsourcing requirements and business needs
- 24/7 Customer Support
- Help Desk and Technical Support
- Inbound Surveys
- Customer Retention Services
- Up-selling and Cross-selling Services
- Billing Quires Services
- Order Taking Services
- Answering Services
We do business-to-business (B2B) or business-to-consumer (B2C) outsourcing solutions! We provide you with professional customer service who are perfectly fit to handle sales, mailings, lead generation, appointment setting and marketing.
Our people undergo comprehensive orientation and training before they actually venture into production. We make sure that they are equipped with the best practices and system for outbound call center services so they can really turn into tangible results for your business.
Outsource now and work with us! We will be your best partner in reaching your customers far and wide!
- Lead Generation
- Appointment Setting
- Outbound Survey
- Customer Loyalty Programs
- Information Gathering
- Sales Lead Follow-ups
- Service Satisfaction Follow-ups
- Sales Verification
- Cold Calling Campaigns
Are you looking for support to help you with data management and processing? Stop searching. We have what you’ve been looking for!
We have right people who can work diligently to provide you with data entry outsourcing just when you need it the most.
Worried of the piling volumes of data waiting to be processed? Worry no more! Get rid of major delays and frustrating deadlines! Upcentric Business Hub takes pride on our IT team and support staff who can provide you with It support and operational platform essential for an ideal upshot effective and time-bound data entry and management processes.
Work with us and be our data entry outsourcing partner. We offer form filling, lead generation and other effective data entry solution to keep and your business on moving.
- Data Entry/ Coding
- Form Filling Services
- Data Mining Services
- Data Transcription Services
- Proofreading Services
- Virtual Office and other BPO Services